got any questions

How does it work? What are the ingredients? How often will I get my order if I susbcribe? How do I help the planet?

You can relax - we've got all the answers to your questions.

FAQs

All about my order

The starter pack comes with two beautiful frosted glass bottles with a foaming pump dispenser. The starter duo pack contains six hand-wash tablets which come in two diferent fragances and formulations, and will last about three months.

Relax - I am a mum of three boys and I know things get dropped sometimes. That's why we made the glass bottles from very resistant heavy and thick glass.

Yes! That is the essence of our company - we reduce your carbon footprint by 80% by not shipping water. With our 'just add water' dissolvable tablets, you and the planet win!

Our subscription offer is the most affordable way to buy your hand-wash.

Get 10% off your first order, and enjoy 10% off all your refills forever.

When buying your soap please select "Subscribe & Save" and we will send you six or twelve refill tablets every two or four months, as per your choice.

You have two options to choose from:

Option 1: six refill tablets every two months, recommended for households of 3+ people.

Option 2: six refill tablets every four months, recommended for households of 1 to 2 people.

Option 3: 12 tablets every two months, recommended for households of 6+ people.

Option 4: We will send you 12 tablets every four months, recommended for 4+ people.

You will automatically be charged every time you receive your order, plus a flat rate of $3 for freight.

Absolutely! Send us an email to 5treesnz@gmail.com, let us know if you want to pause, skip, modify or cancel your subscription and we will action it straight away. We will also send you a notification email three days before shipping each order, so you have an oportunity to make any changes if you need to.

Of course ! If you are interested in offering our product in your retail or online store, email us at 5treesnz@gmail.com and we will get back to you to explore the best options for your business.

Shipping costs:

Duo starter packs: $5 for urban and $10 for rural addresses.

Refill packs: $3 for urban and $5 for rural addresses.

You get free shipping on your first order when you subscribe to our newsletter.

All about the Product

We only use safe and non toxic Ingredients in our hand wash: No Parabens, Alcohol, phosphates and phthalates.

We have two product formulations

Inspire: Gentle for sensitive skin

Ingredients:

-Sodium Lauryl Glutamate: derived from vegetables, cuts through grease and grime.

-Sodium Bicarbonate: derived from sodium carbonate, helps lift dirt from your hands.

-Sodium Carbonate derived from natural minerals, helps to balance the pH of water.

-Citric Acid: sourced from citrus fruits, it balances pH levels and acts as a natural preservative and fragance.

-Sodium Benzoate: sourced from Sodium Hydroxide & Benzoic Acid, prevents bacterial and fungal growth.

-Fragrance: made from a combination of synthetic & natural extracts. Developed without many known allergens.

Believe: Hydrating for dry hands

Ingredients:

Sodium Benzoate: derived from Sodium Hydroxide & Benzoic Acid, prevents bacterial and fungal growth.

-Sodium Dodecyl Sulfate: derived from coconut, creates a foamy solution.

-Citric Acid: sourced from citrus fruits, balances pH levels and acts as a natural preservative and fragance.

-Sodium C14-16 Olefin Sulfonate: comes from Sodium Alkene Sulfonates and Sodium Hydroxyalkane Sulfonates, it cleanses skin.

-Polyethylene Glycol: oils help to hold the tablet together.

-Glycerin: derived from vegetables, acts as a moisturiser.

-Disodium EDTA: derived from salts, helps control the viscosity of the handwash.

-Fragrance: made from a combination of synthetic & natural extracts. Developed without many known allergens.

Yes. We have chosen to leave out nasty ingredients including: parabens, phthales, SLES, triclosan and alcohol.

The product is not considered harmful to aquatic organisms nor to cause long-term adverse
effects in the environment.

We want to provide two options for hand-wash formulation, to support diferent skin types.

Our Inspire vegan formula is designed to be gentle for more sensitive skin, and our Believe hydrating formula is designed to leave your hands feeling moisturised and hydrated after a wash.

The pumps have a two year guarantee. If it breaks before then we will send you a replacement free of charge.

At present the pumps cannot be recycled at curbside; however we have a recycling scheme so you can send us your preloved pumps at any time and we will recycle them for you.

Five Trees products are New Zealand owned and designed manufactured in China under New Zealand guidelines.

90% of our packaging is manufactured in New Zealand. Our hand-wash tablets are manufactured in China.

It is our intention to move all production to New Zealand, as we want to support the local economy and that's why we are saving 2% of our sales of our sales to save capital to acquire the required machinery to make the tablets in New Zealand.

We are also working with Ekos to offset our carbon emissions and become climate positive, meaning we will be supporting projects that focus on the conservation of our ecosystems.

All our packaging is plastic-free. We will send your order in cardboard boxes, which can be recycled.

How do I make the Handwash

It is very easy!

1. Fill your bottle with warm water from your tap.

2. Drop one Five Trees tablet into the bottle and let it dissolve for 10-15 minutes.

3. Wash by attaching the foaming pump dispenser, and enjoy gentle hand washing minus the guilt.

4. Repeat by using our plastic refills over and over again. No need for plastic bottles ever again.

tablet makes 350 ml of solution

Please store the tablets in a dry and cool place, keep out of reach of children.

Tell me more about Five Trees

To start, we will have our products available in New Zealand.

You can buy our products online on our website, and through our social media channels.

We also have our product available for you to sell as a fundraiser!

Every tablet you use saves one plastic bottle from ending up in landfill or worst, in our ocean. By buying our forever use bottles you save around 12 to 36 single use plastic bottles from ending up in landfill each year. By not transporting water unnecessary you are reducing your carbon footprint by 80%.

In New Zealand alone, we use and throw away 1.76 billion plastic containers each year.

Five Trees hand-wash tablets represent one small change for one big impact.

Small actions when multiplied by thousands of people can transform the world.

We need your help to build a better tomorrow.

Are you in?

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